Welcome to the Pastoral Counselling Institute

Equipping the People of God for Effective Ministry in a Hurting World


Due to the current COVID-19 situation our staff and offices will be working flexibly to ensure the safety of staff, clients and the continuation of PCI Services in accordance with the Parramatta Mission COVID-19 Action Plan.

Please be advised that PCI will transition to telehealth (video conferencing) or telephone services from Monday the 30th of March 2020. This move to alternate methods of delivery means that you can continue to access counselling and psychological treatment during this difficult time. A letter will be emailed when appointments are made with the psychologist with instructions.

If you have a face to face appointment with any of our Psychologists please be aware they will be using the Screening Questions before each appointment, this is a standard procedure that is being conducted to ensure the safety of all consumers and staff.

In the 24 hours prior to your appointment, if your answer to any of the following questions is YES, please contact your Psychologist directly to discuss your situation before attending your appointment.

1. Do you currently have a cough, sore throat, fever, or shortness of breath?
2. Have you been overseas in the past 14 days or had close or casual contact with a person who has been overseas in the past 14 days?
3. Have you had close or casual contact with a person with a confirmed case of coronavirus in the 14 days before your scheduled appointment?
4. Have you or a family member been in contact with any young person or staff from a school, university or organisation that has been subject to a shut down?

Office staff are working from home and checking the phone messages and emails regularly at this time.


PCI is a unique service that offers counselling and psychological services to those whose lives are impacted by mental illness, relationship difficulties, and forensic issues. PCI applies an integrated approach that seeks to incorporate evidence based psychological practice with people’s own spiritual journey to work toward wholistic wellbeing.

Many people value an opportunity to incorporate their personal faith framework into the therapeutic process. However, we also offer counselling and treatment for people of other faiths, and those with no religious affiliation. Our staff are qualified psychologists and counsellors who hold registration with the relevant regulation agencies, and have a strong grounding in theology. We are dedicated to providing evidenced based services to address personal, relationship, and family issues. We also have a specialised program dedicated to forensic work. Our work is underpinned by our values of grace, dignity, faith, hope and inclusion, regardless of ethnicity, gender, religion, or sexual orientation.

PCI is a recognised ministry of the Parramatta Mission and a registered Organisational Member (SCA1745) with Spiritual Care Australia.

Parramatta Mission is a part of the Uniting Church in Australia
Our Vision: A Community Transforming Lives Our Values: Grace, Inclusion, Dignity, Faith and Hope