FAQs

PCI Administration and some counselling is located in North Parramatta. Some counselling rooms at Northmead – address given once appointment has been made.

Please see our contact page for more information and contact the office.

Our fees are $170 per session (50mins). You can pay by eftpos at the time of your appointment or by direct transfer (details given in appointment letter). We will then email/post you the receipt.

Some concessions are available depending on personal circumstances, these can be discussed when making the initial appointment.

You can read more about our fees here.

Sessions are usually 50 minutes in duration. The first 2-3 sessions are an opportunity for you to discuss your concerns. Hearing your story allows the psychologist to determine how best to help you. You may also be asked some questions about your history, and your physical and mental health (some of these questions may be asked via a questionnaire). 

Based on this information you and your psychologist decide together if psychological counselling will help you meet your goals and a treatment plan is then developed. The duration of the treatment depends on the nature of the problem and this is negotiated with each client individually. 

Everything that is discussed in the counselling session is confidential, except for a few very specific situations that your psychologist will discuss with you during the initial consultation.

All PCI psychologists hold post-graduate degrees in psychology and are registered with the Australian Health Practitioner Regulation Agency (AHPRA). Psychologists who are provisionally registered are supervised by fully registered and experienced psychologists.

Phone or email to the office to leave a message or if you already have the psychologist phone number, call them directly.

Please call Lifeline if you need to urgently talk to a counsellor on 13 11 14

Yes, in special circumstances relating to distance from our Centre, some sessions can be done using video conferencing technology.  Please ask about this when inquiring.

With the exception of a few specific circumstances, our discussions are Confidential. You can read more about our statement on Confidentiality and Privacy of Information.

 

Fees are charged on a sliding scale according to income. No person is ever refused service on the basis of cost.

You can read more about our fees here.

 

If you have a question that is not covered in our FAQs, please send us an email pci@parramattamission.org.

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