Confidentiality and Privacy of Information

Your personal information and records are protected by confidentiality and will not be revealed to anyone without your permission. Your personal information will not be used, sold, rented, or disclosed for any other purpose.

There are a few specific conditions where confidentiality may broken:

  • If your behaviour or intended behaviour presents a clear and imminent danger to you or someone else
  • If information comes to light suggesting that a child is at risk of harm
  • If the psychologist receives a court order (subpoena) demanding your file notes
  • If you disclose having committed a crime that carries at least a 5-year gaol sentence as the penalty
  • If the client is a minor (i.e., under the age of 18) the psychologist may discuss aspects of the client’s care with their parents or legal guardians

Furthermore, information about your situation may be discussed in confidence (de-identified) with supervisors or colleagues in order to seek their opinion and provide you with the best possible service.

Purpose of collecting and holding information

As part of providing a psychological service to you we need to collect and record personal information that is relevant to your situation. This may include your name, contact information, and medical history. Your personal information is gathered as part of your assessment and treatment. It is kept securely and in the interests of your privacy and is used only by your psychologist. Some of your information will be available to our administration staff for correspondence and billing purposes (i.e., your name, address, and fee schedule).

Consequence of not providing personal information

If you do not wish for your personal information to be collected as described above on this form then we may not be able to provide you with psychological services.

Access to client information

At any stage you may access your personal information kept on file (subject to exceptions in the relevant legislation). Please discuss this with your psychologist and they will explain the best way for you to access your information.

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