The psychological service we provide varies according to the particular problem with which our clients present. We believe each client has strengths that can help them resolve problems or cope with problems effectively. However, at times our ability to cope becomes overwhelmed, either because of the magnitude of difficulty that we are facing, or because some of our usual coping mechanisms are not effective for the particular problem. At other times, our coping mechanism can become a problem in itself.
Part of our role as psychologists is to
- help clarify the nature of the problem or difficulty with our clients by listening carefully
- identify any barriers, that may hinder a client to effectively deal with difficulties in their lives,
- support and guide our clients toward effective coping.
This guidance may involve addressing difficulties that can be changed such as unhelpful thinking, destructive behaviours, or harmful relationship patterns. Sometimes, despite our best efforts, life throws us challenges that cannot be changed. It is during these times that developing skills to manage our distress can be helpful in reducing our suffering.
Some of the issues for which we provide treatment or counselling include:
- Adjustment difficulties associated with life changes
- Pornography use
- Relationship problems
- Sexual identity conflict
We are not able to provide support in acute crisis situations where there is high risk of harm. In these situations, we would need to refer you to an appropriate service or professional.
If you are in need of urgent counselling assistance, please call Lifeline on 13 11 14. If you or someone you know is at risk of harm, please dial emergency triple-zero (000).